The Phone System Built for Holiday Parks
One system for every call. Your park's numbers, staff mobile and desk phones, voicemail and recordings — with an AI receptionist that answers day and night, knowing your park and your bookings inside and out.
0412 ••• 847
Melbourne, VIC
Holler is picking up...
One
Phone system
Numbers, staff phones, and AI in one place
24/7
Every call answered
By your team, or by AI when they can’t
Any device
Answer anywhere
Mobile, desktop, or desk phone
Full
Call history
Recordings and transcripts, logged and searchable
How It Works
Your AI receptionist, always on duty
Holler replaces the tangle of landlines, mobiles and answering services with one park phone system. Every call is answered — by your team on their devices, or by AI that knows your park inside and out, from cabin availability to pool hours.
Guest calls your park
Guests keep calling the park number they already know — Holler carries your numbers, so every call lands in one system with no forwarding tangle.
0412 ••• 847
Melbourne, VIC
Your team answers anywhere
Staff pick up on the office desk phone, a mobile softphone on the grounds, or a laptop at home — with the caller's name and booking details on screen.
“Any powered sites next weekend?”
“Let me check that for you...”
AI picks up when they can't
Busy, after hours, or short-staffed — the AI receptionist answers in natural conversation, handles enquiries, captures bookings, and transfers urgent calls.
Analytics & insights
Every call — human or AI — is logged with recordings, transcripts, and outcomes. See what guests ask about most and when your phones run hottest.
Features
One phone system for the whole park
Numbers, staff devices, voicemail, recordings, and an AI receptionist that never sleeps — every call in one place, with your bookings as context.
Park Phone Numbers & Lines
Your park's numbers on a modern phone service — keep your existing numbers or get new ones, with reliable inbound and outbound calling.
Mobile & Desktop Softphones
Staff answer the park line from an app on their phone or computer — at reception, on the grounds, or after hours from home.
Desk Phone Support
Plug-and-play desk handsets for reception and the office, provisioned and managed for you.
AI Receptionist
Natural, flowing conversation that answers guest calls 24/7 — check-in times, facilities, directions — and knows when to bring in a human.
Booking Capture & PMS Integration
The AI captures booking enquiries with all the details your team needs, with live PMS availability and direct booking creation on the roadmap for RMS and NewBook.
Caller ID with Booking Context
See who's calling before you answer — guest name, booking dates, and site number pulled live from your booking system.
Smart Call Routing & Transfers
Ring groups, time-of-day routing, and warm transfers — calls reach the right person, and the AI hands over gracefully with full context.
Voicemail & Call Recording
Voicemail-to-inbox for missed calls and optional recording of every conversation, searchable from the dashboard.
Call Analytics
Every call logged and summarised — volumes, outcomes, common questions, and where the AI saved your team time.
Hosted, Your Cloud, or On-Site
Run Holler as a fully managed hosted service, in your own cloud, or on an appliance at the park — managed through the SmartParks portal either way.
The AI Receptionist in Action
Hear how Holler handles it
These are real conversations Holler handles every day — from simple availability checks to urgent maintenance calls. Every interaction is logged and available in your dashboard.
Booking enquiry
Caller
“Hi, I'm looking to book a powered site for next weekend — do you have anything available?”
Holler
“Of course! Let me check availability for you. How many nights were you looking at, and how many guests will be staying?”
Booking details captured and sent to your team within seconds.
Check-in question
Caller
“We're arriving this afternoon — what time can we check in?”
Holler
“Check-in is from 2pm. When you arrive, head to reception at the main entrance. If you're running late, that's no problem — just give us a call and we can arrange a late check-in.”
Guest informed instantly, no staff time required.
After-hours maintenance
Caller
“Hi, we've got no hot water in cabin 12 — the gas seems to be out.”
Holler
“Sorry about that! It sounds like the gas bottle may need swapping over. There should be two bottles at the side of your cabin — try turning the valve on the second bottle and switching the changeover lever across. If that doesn't fix it, I'll put you in touch with the duty manager now.”
Maintenance notified, gas bottle swap scheduled for morning.
Analytics
Know what your guests are asking
Every call is transcribed, analysed, and categorised. See trends over time, identify training gaps, and understand exactly what matters to your guests.
Join WaitlistCalls This Week
142
+12%AI Resolved
89%
+3%Avg Duration
1:47
-8sBookings Captured
34
+21%Top Topics
Recent Calls
Booking enquiry
3:14 PM · 2:03
Check-in time
3:02 PM · 0:45
Pet policy
2:51 PM · 1:22
Maintenance
2:38 PM · 3:15
Availability
2:20 PM · 1:08
WiFi password
2:04 PM · 0:52
Full PMS booking handling
We're building direct integration with your property management system so Holler can do more than capture enquiries — it'll check live availability, quote rates, and create confirmed bookings during the call.
RMS and NewBook will be supported first, with more PMS platforms to follow. Guests call, Holler books — no staff intervention needed.
Register Interest“Have you got a powered site free this Friday for 2 nights?”
“Let me check that for you now...”
Confirmation sent to guest · Site 42 assigned
Benefits
Why parks choose Holler
Holiday parks receive hundreds of calls per week — booking enquiries, check-in questions, amenity queries. Holler ensures every caller gets a professional, helpful response without adding to your team's workload.
Never Miss a Call
Every call is answered — by your team on any device, or by the AI receptionist during peak times, after hours, and on holidays. No more lost bookings or frustrated guests.
24/7 Availability
Your AI receptionist works around the clock — weekends, public holidays, and overnight. Guests calling from different time zones are always looked after.
Reduce Staff Pressure
One phone system instead of juggling landlines, mobiles, and an answering service — and the AI takes the routine enquiries so your staff can focus on guests on-site.
Actionable Analytics
Understand what guests are calling about, when they're calling, and how calls are being resolved. Make data-driven decisions about your operations.
GET IN TOUCH
Drop us a line
Holler is a complete phone system built for holiday parks, launching soon. It carries your park's phone numbers, gives staff mobile and desk phones, and includes voicemail, call recording, and an AI receptionist that answers with your custom greeting, handles common enquiries, captures booking details, and transfers to your team when needed.